In the light of rule 18 of the Government Savings Promotion General Rules 2018, the following procedure should to be adopted for issuance of duplicate certificate (KVP/ NSC).
Pre-printed certificates issued before 01.07.2016
For issue of duplicate certificates (NSC/KVP), the procedure prescribed in Rule 160 of POSB(CBS) Manual/Rule 43 and 44 of POSB Manual Volume II should be followed (taking of indemnity bond) after receipt of payment of fee prescribed in "GSPR-2018 Schedule II" for issue of Passbook in lieu of lost or mutilated certificates per registration (circulated vide SB Order 3/2020 dated 10.01.2020 and its addendum dated 03.03.2020). After issue of sanction by Postmaster of HO. the duplicate passbook is to be issued and details of old certificates are to be entered manually in the passbook under dated signatures with designation stamp of Postmaster.
Certificates(KVP/ NSC) issued on or after 01.07.2016 in the shape of Passbook
The procedure prescribed for issuance of duplicate passbook in Rule 45 of POSB(CBS) Manual/Rule 68 of POSB Manual Volume-I should be followed after receipt of payment of fee prescribed in -"GSPR-2018 Schedule - II" for issue of duplicate passbook (circulated vide SB Order 03/2020 dated 10.01.20 and its addendum dated 03.03.2020).
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